Freshman Fresh Start has been awarded a grant from the Cummings Foundation! Check out News and Updates for the full story.

Updated 3/16/2019

We are committed to respecting your privacy and recognize your need for appropriate protection and management of personally identifiable information you share with us (the phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what personally identifiable information or personal information we may collect from you when you visit (the “Web site”), how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing the Web site from the United States.

By using this Web site, you are accepting the practices described in this Privacy Policy. If you do not agree to this policy, please do not use this Web site. Please review the Terms of Use to learn of other terms and conditions applicable to your use of this Web site.

Freshman Fresh Start reserves the right to change, modify, add or remove portions of this Privacy Policy at any time for any reason. Such changes shall be effective immediately upon posting. You acknowledge by accessing the Web site after Freshman Fresh Start has posted changes to this Privacy Policy that you are agreeing to the terms of the Privacy Policy as modified.

Collecting Information About You 

In general, you can visit many of our web pages on the Web site without telling us who you are or revealing any personal information about yourself. There may be times (such as when you email us, use our online forums, make a donation etc.), at which we ask you to provide personal information. If you register to become a donor, we require that you provide certain personally identifiable information including your name, address, phone number and credit card number. We need this information to process your donation and to contact you in connection with that donation.

In addition to the information that you choose to provide to us through the Web site, we may also collect certain non-personally identifiable information, such as the number and frequency of visitors to our Web site, the type of Internet browser you are using, the domain name of your Internet service provider and your Internet Protocol address. We may use such data to record and analyze usage information and to otherwise improve our Web site.

Using Information About You 

When you provide us with personally identifiable information, you acknowledge that we may use it to keep our donor registration current, to respond to your inquiries about our offerings and to inform you of news and events, services and offers, providing you with information about  Freshman Fresh Start, or in any other manner that we deem necessary or desirable to enhance your experience with the Web site and related products and services. If you provide us with your e-mail address, we may send you information or newsletters about news, new features and additions, and changes to our Web site. If you provide us with your e-mail address but subsequently decide that you do not wish to receive certain e-mails, you may click the “unsubscribe” button at the bottom of such e-mails.

Sharing Information About You 

Freshman Fresh Start will not sell, rent or lease your personally identifiable information to others. Unless Freshman Fresh Start has your permission or is required by law, the personal information you provide us online will be shared only with companies or persons that provide us with certain services including credit card processing, data management, promotional services, etc. We provide these service providers with the information needed for them to perform these services. We also ask our service providers to confirm that their privacy practices are consistent with ours.

In addition, we may disclose your information to the government or private parties in connection with a lawsuit, subpoena, investigation, regulatory examination or similar proceedings. We may also disclose such information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, to verify or enforce compliance with the policies governing our Web site and applicable laws, or as otherwise required or permitted by law or consistent with legal requirements.

Editing, Updating, Correcting and Deleting Information About You 

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by sending us an e-mail. Please be sure to include your e-mail address, full name, and specifically what information you do not want to receive. If you would like to update or correct your e-mail address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings.


Our Web site uses “cookies.” A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us of who you are, tailor our communications to suit your personal interests, estimate our audience size, to process your order, and/or analyzing your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.


We use encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

Links to Third Party Sites 

Our Web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site. The Freshman Fresh Start HEREBY DISCLAIMS ANY AND ALL LIABILITY FOR ANY TYPE OF DAMAGES INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, OR LOSSES OR EXPENSES, FOR THE ACTIONS AND CUSTOMER INFORMATION PRACTICES OF ANY WEB SITE TO WHICH OUR WEB SITE LINKS OR REFERS.

Please be assured that we take your concerns about privacy quite seriously. If you have any questions about our Privacy Policy, please e-mail us at